Att uverse outlook email settings password#
He also told my guy that AT&T has "mandated" that your password be changed every 3 months, but to the best of my knowledge that's only if you use the Webmail product, not the SMTP based method with Outlook. One of my clients spent a couple of hours on talking to (overseas) tech support and they only made the problem worse, causing him to get a totally new email address and change his password multiple times. I've even run the online-based configuration tool and the same thing continues to happen on a totally random basis. I have checked and double-checked all the settings and they are correct per the AT&T online documentation. However, no matter how many times you put them in (verifying that they are correct first) and check the "Save Settings" box, the authentication fails over & over again, and then just suddenly starts working out of the blue.
For reasons unknown, the AT&T mail server suddenly stops "authenticating" the Outlook client, either for the logon, password, or both and that accursed window pops-up asking for your logon & password. The maddening thing is that it happens intermittently, not constantly and with no rhyme or reason.
This problem has been plaguing me and several of my clients for 2 or 3 weeks now and it's about to run us all nuts (some, like me, have "legacy" DSL and some have U-verse). I'm an IT consultant who has worked with Outlook since the earliest versions and with AT&T since it was Southwestern Bell, and I have never seen a problem as bad as this.
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